What is Commission Fee?
After an order is successfully delivered to buyers, TikTok Shop will automatically deduct a fee from the final order/payout settlement. This fee is the Commission Fee, an amount charged to all sellers (both local-to-local and crossborder sellers) in the Philippines based on the price of a product.
The Commission Fee rate is based on the cluster, category and subcategory of product on TikTok Shop.
From 00:00, January 15th, Philippine time, the Commission Fee rate is different for Marketplace Sellers and Mall Sellers.
How much is the Commission Fee?
- From 00:00, January 15th, 2025 (Philippine time):
TikTok Shop Commission Rate, from January 15, 2025
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Calculation Example
| 1. Seller Item: Grey Shoes – Original Price: PHP 1,900.00 – Seller Discount: PHP 120.00 – Item Price after Seller Discount: PHP 1,780.00 2. Grey Shoe falls under Fashion -> Non-Apparels -> Shoes. The Commission Rate is 7.9% 3. Buyer A has bought 1 x Grey Shoe from you. 4. The Marketplace Commission Fee Calculation will be as follows: | |
| Item Price* *item price includes tax | PHP 1,900.00 |
| (-) Seller Discount | PHP 120.00 |
| Subtotal after Seller Discount | PHP 1,780.00 |
| (X) Respective Commission Rate | 7.9% |
| Commission Fee | PHP 140.62 |
Exemption Rules
Exemptions will be provided to sellers based on the criteria below:
- New Sellers
All new sellers will enjoy a 0% Commission Fee for 90 days.*
- *Sellers who complete relevant Seller Missions in the Growth Center – My Mission, will be eligible for platform fee waivers. Terms and conditions apply.
- Good Performing Sellers
Good Performance Sellers that complete the Diligence Mission can enjoy platform fee waiver for 30 days.
The Diligence Mission will be held on a monthly basis, and mission details will be updated monthly. Here is the detailed information for May Diligence Mission:
For more information on how to participate in our seller missions, please visit here.
FAQs
- Who will be charged the Commission Fee?
All TikTok Shop sellers on TikTok Shop platform in Philippines.
From January 15th, Philippine time, the Commission Fee rate is different for Marketplace Sellers and Mall Sellers.
- How will I be charged the Commission Fee?
The Commission Fee charges will be deducted directly from the order settlement. Only paid orders that have been successfully delivered to and accepted by the buyer. Cancelled or fully returned or refunded orders are not considered valid orders.
- Where can I check the details of the Commission Fee amount charged for my order?
- For orders that have yet to be settled, you may see it in TikTok Shop Seller Center -> Finance -> Transactions -> To settle -> View Details -> Estimated Settlement Details
Note: The above screenshots are just mock-up examples for reference purposes. Actual interface display and rates might be different.
- For orders that have been settled, you may see it in TikTok Shop Seller Center -> Finance -> Withdrawals -> Settled > View Details > Earning Details
Note: The above screenshots are just mock-up examples for reference purposes. Actual interface display and rates might be different.
- What if there are 2 products with completely different subcategory in a single valid order, how will the fee be calculated?
Here is an example:
| 1. Seller Item 1: Grey Shoe – Original Price: PHP 1,900.00 – Seller Discount: PHP 120.00 – Item Price after Seller Discount: PHP 1,780.00 2. Seller Item 2: Smart Phone – Original Price: PHP 8,000.00 – Seller Discount: PHP 200.00 – Item Price after Seller Discount: PHP 7,800.00 3. The Marketplace Commission Fee Rate will be as follows: 4. Grey Shoe falls under Fashion -> Non-Apparels -> Shoes. The Commission Rate is 7.9% 5. Smart Phone falls under Electronics -> Phones & Electronics -> Phones & Tablets. The Commission Rate is 6.2% 6. Buyer A has bought 1 x Grey Shoes and 1 x Smart Phone at PHP 9,580 from you. 7. The Marketplace Commission Fee Calculation will be as follows: | | |
| | Grey Shoes | Smart Phone |
| Item Price* *item price includes tax | PHP 1,900.00 | PHP 8,000.00 |
| (-) Seller Discount | PHP 120.00 | PHP 200.00 |
| Subtotal after Seller Discount | PHP 1,780.00 | PHP 7,800.00 |
| (X) Respective Commission Rate | 7.9% | 6.2% |
| Commission Fee | PHP 140.62 | PHP 483.60 |
| Total Commission Fee | PHP 624.22 | |
- What does the refund process look like?
If the entire order is returned, the full commission fee will be refunded to the seller. If part of the order is refunded, the commission fee charged on the refunded item (s) will be refunded to the seller.
- Since this is a chargeable fee, will I receive an invoice describing the full Commission Fee amount TikTok Shop has charged me for the month?
- Yes, you will receive an invoice the following month for the previous month’s billing period. You may visit Finance -> Invoice Center -> Platform Service Fee to download the invoice.
Note: The above screenshots are just mock-up examples for reference purposes. Actual interface display and rates might be different.
- What if there is a new category on TikTok Shop and my product happens to fall under this category, what will be the Commission Fee rate?
We will assign a specific Commission Fee rate before the launch of the new category. However, take note that should there be no specific rates yet assigned for the new category, by default, the Marketplace Commission Fee rate is:
Before 00:00, January 15th, 2025: 6.10% for all sellers
From 00:00, January 15th, 2025:
6.70% for Marketplace sellers
7.70% for Mall sellers
- What happens if I am not sure what the Commission Fee Rate is for my products?
You may reach out to our support team in TikTok Shop Seller Center ->Help Center.
Or you may also file an inquiry ticket at ‘Ticket log’ or please feel free to reach out and speak to our support representative via ‘Online Support’