Introduction of Kouyou ERP
KeYouYun ERP is the official free shipping and forwarding software for Shopee. It is permanently free. It has 100+ functions, no shop restrictions, no computer equipment restrictions, and no IP connection issues. At the same time, KeYouYun ERP also has Shopee Auto Following, Shopee Multi-Chat, Product Auto Boosting and so on.
- “What is KeYouYun ERP? How about KeYouYun ERP? “
- “KeYouYun Customer Service and Contact Information”
- “KeYouYun ERP-Help Center”
1. Failed to release the product
1.1. On all product pages, the mouse floats on the question “?” Icon for the failed product release, which can display the reason for the failure. You can modify the product according to the failure reason and click publish again.
1.2. Collected products can only be posted to the same store once, and two identical products cannot be released. You can collect multiple same products and edit and publish them separately
1.3 After the product is released, if you see the product information at the front desk or seller center of the Shopee seller’s shop, the specification SKU information is caused by the synchronization problem of the Shopee data channel. Please delete this product in the online product of the KeYouYun ERP system, and then Re-edit and publish to the store (the data cannot be retrieved after deletion, you can publish a new product by copying the new product function)
1.4 The reason for the failure of the release is “please fill in all required attribute information”, please check whether the necessary information of the product is filled in
1.5 The reason for the failure of the release is “product picture 1, 2, 3, upload failed, please check …”, caused by the network delay of the Shopee data channel, please re-post the product.
1.6 The reason for the failure of the release is “abnormality in calling the API”, please delete this product in the Shopee seller center, and then re-publish the product in the KeYouYun ERP.
2. Cannot see the order information
Please click “Sync Shop” or “Sync Missing Orders” on the order page. For details, please refer to the tutorial “KeYouYun ERP – Synchronous Order”
3. Move the store
KeYouYun ERP provides Shopee shops moving function, Shopee seller can store all the goods will move to the new shop, the specific detailed tutorial “KeYouYun ERP – Moving Shop Product”
4. Set up product discounts
4.1. Sellers need to set up discount marketing in the Shopee Seller Center. For specific tutorials, please refer to “Shopee Shop Setting Discount Marketing” (If discount marketing activities have been set, please skip this step)
4.2. In the “Shop Products-Online Products” of the Kouyou Cloud ERP system, click on the product edit, and then you can set a discount in the price inventory
5. How to use the freight forwarding veneer function
1. If the seller delivers the veneer to the Shopee warehouse, please refer to “Shopee Shipment Process”
2, if the seller is no supply of sellers, new orders for 1688 or later to purchase a lot of fight, this time by forwarding feature superior KeYouYun ERP, a key behalf veneer single, specific program see “KeYouYun ERP- Shopee Product Packaging Service and Dropship”